Shipping policy

📦 Shipping Policy

We know your pets are eager to receive their goodies! Here’s how shipping works when you order from us:

🚚 Standard Delivery (Mainland UK Only)

  • FREE for orders over £25

  • £1.99 for orders under £25

  • Delivery time: 2–4 working days

⚖️ Heavier Orders (Over 2kg)

  • Orders over 2kg will incur a flat fee of £5.99, regardless of order value

⚡ Next Day Delivery

  • Available for a flat fee of £5.99

  • Order by 12pm (Mon–Fri) for next-day dispatch

  • Not available on weekends or bank holidays

📍 Excluded Locations

We currently do not offer free or standard shipping to:

  • Scottish Highlands & Islands

  • Northern Ireland

  • Channel Islands

  • Isle of Man

  • Isles of Scilly

  • Any other non-mainland UK locations